Apex Pty Limited is the owner and operator of this website, located at PO Box 8627 Gold Coast MC 9726 Australia.
Please note that this agreement is between the customer (you) and our site (we or Company). By ordering, using or purchasing Products ("Products") through this website, you agree to be bound by this Agreement. We may at any time change, delete or modify parts of this Agreement, in our sole discretion. It is your responsibility to review this Agreement before using the website or buying the product.
You should read the entire document before using, accessing or buying any products through this website. Print a copy of the document for your own records.
Terms and Conditions
You will be bound to these Terms and Conditions if you purchase any product from our site.
The agreement between you and our website (also known as "you" or "Customer") is set forth below. The following section outlines the conditions of use for our website and subscription services and products.
It is not permitted to give your rights to our services or products to someone else. The website and its terms may be changed at any time without notice.
Legal Disclaimer
The products on this site are not meant for the diagnosis, treatment or prevention of disease. For diagnosis and treatment, consult your doctor. Be sure to follow all instructions and watch out for any allergic reactions when you use herbs. Not all products and people produce the same result.
The information on this site is not intended to diagnose or treat any disease or condition. This information should only be used in conjunction with licensed physicians to maintain and promote good health.
Anyone who uses this website without a doctor's approval is diagnosing themself.
Disclaimer of Warranty; Limitation of Liability
The website is not responsible for the reliability, accuracy, or validity of any opinion or statement on the site. This website is not responsible for damages or losses caused as a result of relying solely on the information on it. It is your responsibility to evaluate the completeness or accuracy of any content, including opinions, information or advice. If necessary, you should consult a professional when evaluating information, opinions or advice. The content can include, but not be limited to financial, lifestyle, or health-related information.
Indemnity
This includes claims made by other users and claims relating to access, products, memberships and claims of other users. It includes any claims by users, claims related to products, memberships and access and other claims.
Taxes, duties and other charges
All prices shown are inclusive of GST.
Transport and Handling
Orders can be expedited. Metro areas will receive packages in 5-12 business days, while regions can expect them to arrive within 5-8 working days. The prices displayed on the site are inclusive of standard shipping. No shipments are sent out on Saturdays, Sundays or holidays. The delivery of all packages is assured. If your package is lost, stolen, damaged, or never delivered, we will replace it at no cost. No delivery date or time can be guaranteed.
Customer satisfaction guarantee and return policy
Each order comes with a guarantee of satisfaction for 60 days. If you're not happy with your purchase, then return the unused portion of it for a full refund. You can reach us by live chat, phone or email for instructions on returning your order. Return instructions will be sent to you, including where your order should be shipped and an authorization number for returns.
You are responsible for shipping the package back. Refunds will not apply to packages that arrive in our warehouse with no RMA or after the 60 Day Guarantee.
Your refund will be processed automatically 48 hours after we receive your package. You may need to wait up to 3 business days to see the money in your account, depending on the speed at which your bank processes your refund.
Customer Service
All three are available 24/7: live chat, phone, and email.
Phone: +61 8 6149 7530
Email: sales_support@earth-root-vitamins.com
Live chat is available on our site.
Automated Refill Services Terms
This email will inform you that your product is being prepared for shipment approximately five days in advance. You will receive an email letting you know that your order in the requested quantity is ready for shipping. You will pay the same amount for exactly the same quantity of bottles as you originally ordered. Each bottle has 15 days worth of product. You will pay $211.90 if you subscribe to the automatic refills and order two bottles. Product will be delivered once every 30 days. The total charge for orders that include 3 bottles, and are subscribed to automatic delivery will be $272.85. The bottles will be sent out once every 45 days. Subscribe to automatic delivery for 5 bottles of wine and pay $339.75. The bottles will be sent out every 75 days. The shipping and handling is free. Cancellation is possible at any moment by responding to the email sent prior to refill or contacting live chat support or our telephone service. Every refill is covered by our 60-Day Warranty. It is essential to follow the instructions and use products like dietary supplements, wellness products and others consistently for optimal results.
Discounts, Promotions and Special Offers
On the order confirmation page and by email, you may be able to select from promotional and add-on offers. You can choose from these promotional offers and add-ons. You can choose from a variety of offers, including products that are similar to the ones you ordered, dosage strength increases for original products, and upgrades to express delivery. If you choose an upgrade or promotion, you will be charged again. Our goal is to ship all of the items you have ordered in 24 hours, with the original packaging. All promotional offers, add-ons and special offers are covered by our 60-Day Warranty.
The Charges
You will see the following charges on your statement.
Fairy Bread Farms, +61 8 6149 7500
Postal Address
Apex United Pty Ltd
Postal Box 8627 Gold Coast
QLD 9726 Australia
Safety Guides
Before using a wellness product or dietary supplement that you don't know, consult your doctor or pharmacist. Find out the medicinal properties of the product and do thorough research. If you are experiencing a health problem or taking prescription medications, consult your physician or pharmacist. There is overwhelming evidence that dietary supplements, wellness products and other health-related items are effective. The fact that smaller amounts work does not mean a bigger amount will be better. Each person has a different constitution and is susceptible to allergies, sensitivities, or other medical conditions. When using prescribed medication, consult your pharmacist or doctor about any possible interactions. Before taking dietary supplements, consult your doctor or pharmacist. If you have diabetes, hypertension or heart disease, are breastfeeding, pregnant, diabetic, or are on medication to treat a chronic illness, you should consult your pharmacist or doctor. It is always best to speak to your pharmacist or doctor before taking a dietary supplements, even though they are widely accepted and generally considered safe. Inform your pharmacist or doctor if you plan to take a supplement in place of drugs, or with another medication. The safety of many supplements is not guaranteed. They contain strong ingredients that have biological effects. If you have certain medical conditions and take supplements, then your health may be at risk.
Chargebacks can be reversed
All suspected fraud will be reported to local and federal authorities to investigate. We monitor all activity, including IP addresses. These details can be used by the authorities to bring charges against a person who has abused this site or stolen goods.
Customizing Orders
Our goal is to make your product experience as enjoyable and convenient as possible. Contact our customer service agent via phone, email or live chat to request custom arrangements. We will try our best to meet all requests, even if we can't. You will receive the best possible customer service, and your order is handled properly.
The jurisdiction and the governing law
These Terms are governed by and construed according to the laws of QLD, Australia. All laws and regulations of the country in which the product is intended must be followed. Our company will not be responsible for violating any laws.
Representations
Your signature and warranty:
1. Minimum age is 18 years.
2. The entire contract has been read.
3. We may contact you by email, phone or postal mail with any questions regarding your use of the website. You may be contacted by phone, email or post with questions about your website use.
Entire Agreement
This agreement is the entire understanding between both parties. The Agreement is the complete agreement between all parties. You confirm that you've reviewed the Agreement and spoken to your independent legal counsel about it.